Privacy Policy
Overview
Nims Institute (“We”) is committed to providing quality services and safeguarding your Personal Information. This policy outlines our ongoing obligations regarding how we manage your Personal Information.
We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). These principles guide the collection, use, disclosure, storage, security, and disposal of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact us at:
Nims Institute Address: Suite 904 Level 9 84 Pitt St SYDNEY NSW 2000
Email: info@nimsinstitute.edu.au Phone: +61 (2) 98744687
What is Personal Information and Why Do We Collect It?
Personal Information is information or an opinion that identifies an individual. Examples include:
- Names
- Addresses
- Email addresses
- Phone numbers
- Relevant medical information
We collect Personal Information through various means such as enquiries, bookings, our website, social media, and third parties.
We collect your Personal Information to provide our services, communicate information, and for marketing purposes. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or via the unsubscribe link in marketing emails.
When collecting Personal Information, we will, where appropriate, explain why we are collecting it and how we plan to use it.
Sensitive Information
Sensitive information includes details about an individual’s racial or ethnic origin, political opinions, religious beliefs, health information, and more.
We will only use sensitive information:
- For the primary purpose it was obtained
- For a secondary purpose directly related to the primary purpose
- With your consent
- Where required or authorised by law
Third Parties
Where reasonable and practicable, we collect your Personal Information directly from you. However, we may also receive information from third parties. In such cases, we will take reasonable steps to ensure you are aware of the information provided to us.
Disclosure of Personal Information
Your Personal Information may be disclosed in several circumstances, including:
- To Franchisees
- To third parties with your consent
- To third parties assisting in providing services to you
- Where required or authorised by law
Security of Personal Information
We store your Personal Information securely to protect it from misuse, loss, and unauthorised access, modification, or disclosure.
When your Personal Information is no longer needed for its intended purpose, we will take reasonable steps to destroy or de-identify it. However, most Personal Information is stored in client files, contact lists, and student rolls for a minimum of 7 years.
Access to Your Personal Information
You may request access to and correction of the Personal Information we hold about you, subject to certain exceptions. To access your Personal Information, please contact us in writing.
We will not charge a fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. To protect your Personal Information, we may require identification before releasing the requested information.
Policy Updates
This Privacy Policy may change from time to time and is available on our website.